Used Items: Please see our description in each listing for details regarding particular items. The item you receive may not exactly match the photo, but will contain the same content. How quickly will I receive my item: For items shipped within the continental United States, expect your item to typically arrive within business days from when you place your order. For items shipped outside the U. Occasionally, orders are delayed a little longer. Can you tell me more about a particular item? All of the information that we have about a particular item is listed on the eBay page.
We are unable to provide any additional information or guarantee that you will receive anything in addition to what is described in our listing. Will I receive the exact item pictured on eBay? The images supplied on our listings are intended as a guide only.
Meaning that we did not take the picture. You should receive the item described in our listing, but the cover could vary.
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Do you charge sales tax? I am sorry all of our prices are fixed. What is your returns policy? Please see the Returns information tab for additional requirements and details. Contact Us with your Feedback! In the event that you have any issue with your order or the service you have received from Zuber, please message us through eBay before leaving any feedback or opening a case. We will do our absolute best to resolve any problem for you so there should be no reason to leave non-positive feedback or open a case.
To receive a Full Refund: Items must be returned in their original condition; ideally in the original packaging provided. A Return must authorized by first contacting us. Then we will provide you with either a return label or specific instructions for mailing the item back. Do Not refuse the item when you receive it. Items must be sent back with our RMA number that we assign to each individual return — for our reference. United States Return requests must be within 30 days of receipt of the item.
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Items must be mailed within 5 business days of date return approval and label sent. International Return requests must be within 14 days of receipt of the item. Buyer pays return shipping for International Returns. Any other item must be returned in the same condition as we sent them.
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With their original packaging and accessories included with the return. If any items are returned to us in worse condition than when we sent them then we reserve the right to refund less than the full purchase amount. Any unauthorized returns will not be accepted. Please contact us so we can provide a return label with our return address and an RMA.
We will then diligently work to find the best solution. What do I do if I have received a faulty product or the wrong item? Our aim is to deliver quality products to all of our customers. All items must be returned to us in the same condition as they were received. New items must be still sealed if they originally were.
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If upon inspection your order contains a material fault or you received an incorrect item, please contact us before returning the item. We will provide you with a pre-paid return label. Explanation of what you received vs what you expected to receive.
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